QUALITY ENGINEER

Description

The Eminox Group is part of Hexadex Limited, who is a global group of engineering companies and are majority employee owned, with headquarters in Gainsborough, Lincolnshire, UK.

Our culture is guided by our company values which promote authenticity, continuous improvement, customer service and respect for our people, partners and customers. We are committed to operating with a clearly defined purpose and being an employer, customer, and supplier of choice to support our business and achieve long-term sustainable success.
The Eminox Group comprises of three companies; Eminox Ltd, Ceramex Ltd and SaveGuard and we supply products and services, globally from our manufacturing facilities in the UK (HQ), Europe, North America and Asia.

Eminox designs market-leading exhausts, specialist pipes, silencers and exhaust aftertreatment systems which use innovative diesel particulate filter (DPF) technologies and the latest SCR technology to reduce harmful pollutants from heavy-duty equipment and vehicles across multiple sectors.

Ceramex is a leading international supplier of DPF remanufacturing and cleaning services to major OEMs with facilities across the UK, Europe, Japan and North America.

In 2024 Eminox acquired SaveGuard which designs and manufactures highly technical and innovative thermal and acoustic insulation products to OEMs. These products and solutions expand the Eminox Group’s value offering and enhances the technological capabilities with a wide range of automotive products used in vehicle exhausts.

The role of the quality department is to promote and build quality within all departments of the organization. The quality department must help in putting systems in place so that they work and communicate effectively about product requirements, performance and testing and be able to identify non-conformity and work with other departments to put in place effective corrective actions and follow-up on its application.

The postholder will assist in developing a total quality approach throughout the organisation with the emphasis on customer focus working within the Eminox management system. They will communicate system shortfalls to the appropriate business groups and offer advice and guidance on possible solutions.

Key responsibilities: 

• Liaise with customers to address and resolve quality concerns
  • Lead investigations using the 8D methodology to solve customer issues
  • Ensure customer issues are resolved within defined timelines
  • Maintain up-to-date quality records and documentation
  • Support and facilitate actions to prevent recurrence of issues
  • Travel to customer sites as needed to resolve concerns
  • Assist during customer visits and audits
  • Handle the Return Material Authorization process
  • Perform necessary measurement tasks
  • Conduct internal manufacturing and system audits.
  • Collaborate with Manufacturing and Engineering to reduce quality costs.
  • Assist to ensure quality in new product introductions and prototypes.
  • Participate in PPAP, DFMEA, PFME, activities as required.
  • Any other duties assigned in line with scope of role
  • Assist the Quality Manager in Management Review preparation
  • Deputise for the Quality Manager when required to do so

Understanding and adherence to the following:

• H&S policy and procedures (made available through Induction/X Drive/H&S Department)
• Eminox business quality standard (IATF & ISO 9001) (Induction/Manager/Quality department)
• Eminox Business Excellence Model (Induction/Manager/Quality department)
• All Group and Eminox policies and procedures (Available through Induction/SharePoint/HR Department)

And in addition:

• Understand risk management in the context of IATF as applies to this role 
• Demonstrate and uphold the company values
• Demonstrate a pro-activeness towards personal development

Key skills: 

• Interpretation and verification of dimensional results using CAD models
  • Competent in measuring using either a Faro Arm or CMM
  • Workable knowledge of IATF Core Tools (MSA,8D,FMEA, Control Plans,APQP,PPAP)
  • IATF Lead/Internal auditing qualification
  • Trained in problem solving tools and techniques
  • Facilitate problem solving activities both in process and customer returns
  • Demonstrate a thorough understanding of IATF Documentation requirements

In line with our company values all post holders should demonstrate the Eminox core skills and attributes:

Core skills

• Ability to introduce new methods and ideas ensuring a continuous improvement ethos
• Demonstrates attention to detail through all stages of processes
• Can work and communicate effectively with others
• Understands and delivers customer requirements

Core attributes

• Demonstrates integrity by doing the right thing all the time
• Demonstrates energy and determination
• Takes accountability and responsibility
• Values others and common courtesy 
• Holds a completer finisher mentality
• Recognises the value of teamwork