Senior Installations and Service Technician


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Closing Date:
Gainsborough & London
Contact Type:
Competitive with benefits


Eminox designs and manufactures exhaust after-treatment systems, reducing emissions from heavy-duty vehicles and equipment. Our products are supplied as original equipment to meet the latest emissions standards. We also produce complete emissions systems for retrofit to meet the ever-changing demands of local air quality programmes such as London’s Ultra Low Emission Zone and Clean Air Zones across the country. Eminox also supply replacement products to the UK and European independent Aftermarket.

Retrofit Engineering is responsible for the concept, design, validation and installation of all the retrofit product range. The department is responsible for ensuring that Eminox retrofit products meet the company’s expectations regarding cost quality and delivery.

The role is focused around the repair, maintenance and installation of exhaust aftertreatment devices and associated systems and is suited to a reliable conscientious time served experienced HGV/PSV or light vehicle technician. The role whilst based out of Gainsborough will require a high degree of UK travel which will entail overnight stays which are fully expensed. The position will require direct interface with customers and the leadership of contractors to ensure that fitment or maintenance targets are met in-line with the Eminox quality and H&S requirements. Experience of using automotive diagnostic tools with a proven track record of diagnosing and repairing faults is essential.

Person Specification

Core skills
• Ability to introduce new methods and ideas ensuring a continuous improvement ethos
• Demonstrates attention to detail through all stages of processes
• Can work and communicate effectively with others
• Understands and delivers customer requirements

Core attributes
• Demonstrates integrity by doing the right thing all the time
• Demonstrates energy and determination
• Takes accountability and responsibility
• Values others and common courtesy
• Holds a completer finisher mentality
• Recognises the value of teamwork

Key Responsibilities

• Fitment of exhaust aftertreatment systems in line with company standards
• Maintenance of exhaust aftertreatment systems in line with company standards
• Maintenance of department house keeping including the company vehicle
• Ensure the companies health and safety requirements are met and adhered to
• Take an active role in the company’s continuous improvement culture
• Write concise field-based reports as and when required
• Diagnosing of vehicle faults
• Use of diagnosing equipment
• Any other duties assigned in line with scope of role

Understanding and adherence to the following:
• H&S policy and procedures (made available through Induction/X Drive/H&S Department)
• Eminox business quality standard (IATF & ISO 9001) (Induction/Manager/Quality department)
• Eminox Business Excellence Model (Oliver Wight Class A Standard ) (Induction/Manager/Quality department)
• All group and Eminox policies and procedures (Available through Induction/SharePoint/HR Department)

And in addition:
• Understand risk management in the context of IATF as applies to this role
• Demonstrate and uphold the company values (detail where they will be held)
• Demonstrate a pro-activeness towards personal development

Key skills (your job requires): (JOB SPECIFIC – How responsibility is delivered)
• Qualified to City and Guilds 383 level 3 or equivalent in light or heavy vehicle repair and maintenance
• Must have a full UK driving license
• Computer literate with experience of using e-mail and Microsoft packages Word and Excel
• Must own standard automotive tools associated with the repair and maintenance of vehicles
• Proven ability in face to face customer activities
• Experience in the use of diagnostic equipment
• Key Skills are those essential skills which people need in order to be effective members of a flexible, adaptable and competitive workforce.

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